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Privacy Policy

Effective Date: [14/12/2024]
Waste Wise Removals ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our waste removal services or interact with us online. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information from you when you book or use our services:

  • Name

  • Address

  • Phone number

  • Email address

  • Payment details (credit/debit card information, billing address)

  • Details of the services you request (e.g., type and amount of waste, collection dates)

1.2 Non-Personal Information
We may also collect non-personal information, including:

  • IP address

  • Browser type and version

  • Device information

  • Referring website or search term (when applicable)

  • Usage data on our website or mobile app (e.g., pages visited, interactions)

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and complete your service request (e.g., waste collection, disposal, etc.)

  • To communicate with you regarding your bookings, inquiries, or customer service

  • To process payments and provide invoices or receipts

  • To send promotional offers, newsletters, or updates about our services (if you have opted in)

  • To comply with legal requirements and resolve any disputes

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3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data during transmission and storage. However, please be aware that no method of online transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

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4. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your data with third-party vendors who assist us in providing our services (e.g., payment processors, IT service providers, etc.).

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes, such as a subpoena or court order.

  • Business Transfers: If our business is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience when using our website. Cookies help us remember your preferences, improve website performance, and analyze how visitors use our site.

You can choose to disable cookies in your browser settings, but please note that some parts of our website or services may not function properly if cookies are disabled.

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6. Your Rights

6.1 Access and Correction
You have the right to request access to the personal information we hold about you and to correct any inaccuracies. To request access or correction, please contact us using the details below.

6.2 Deletion of Data
You have the right to request the deletion of your personal data, subject to certain legal exceptions. If you wish to exercise this right, please contact us.

6.3 Opt-Out of Marketing Communications
If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe by clicking the "unsubscribe" link in any email we send or by contacting us directly.

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7. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

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8. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from individuals under 16. If you believe we have collected information from a child under 16, please contact us so we can delete the information.

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9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Waste Wise Removals

Tel: 07863 271624

Email: info.wastewiseremovals@gmail.com

Click here: Contact form

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This Privacy Policy outlines key aspects of data collection, usage, protection, and your rights. Feel free to adjust it further to match your business's specific practices or legal requirements. Let me know if you need any more details or modifications!

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